Privacy Policy
Privacy Policy – ATMJ Care Group
ATMJ Care Group is committed to protecting your privacy and ensuring that your personal information is handled safely, respectfully, and in accordance with Australian Privacy Principles (APPs) under the Privacy Act 1988
We may collect personal information such as:
Name, address, date of birth
Phone number and email
Emergency contact information
NDIS number and plan details
Medical, health, or support-related information
Payment details (if applicable)
Browsing information from our website
We collect information through:
Online forms and website enquiries
Phone calls, emails, or direct communication
NDIS documentation
Service agreements
When you interact with our staff or support workers
We collect your information to:
Provide personalised care and support services
Communicate with you about your needs
Maintain accurate participant records
Improve our services and operations
Comply with NDIS and legal requirements
We only collect information that is necessary for delivering safe and effective support.
Your information may be used to:
Deliver NDIS support services
Develop support plans tailored to your needs
Coordinate with other healthcare or support professionals (with your consent)
Manage billing, payments, or claims
Ensure your safety and wellbeing
We do not sell, share, or trade your personal information with third parties for marketing purposes.
We may share your information only when:
You give consent
Required for NDIS-related services
Required by law
Necessary to protect your health or safety
Any sharing is done with your privacy as the top priority.
We take strong steps to protect your information.
This includes:
Secure digital storage
Restricted staff access
Confidentiality agreements
Regular system updates and monitoring
We work to ensure your information is safe from misuse, loss, or unauthorised access.
You can request to:
View the information we hold about you
Update incorrect or outdated information
Ask how your data is being used
Simply contact us using the details below.
Our website may use cookies to improve your browsing experience and understand website traffic.
You can turn off cookies in your browser settings if you prefer.
We may update this Privacy Policy as needed.
Any changes will be posted on our website with the updated date.
If you have questions, concerns, or privacy requests, contact us
Protecting Your Information with Care
At ATMJ Care Group, your privacy is our priority. We are committed to handling your personal information safely, responsibly, and in accordance with all required Australian privacy laws. We collect only what is necessary to provide quality care and support, and we never share your details without your consent unless required by law. Your trust matters, and we work every day to protect it
